Guy: Where are your Band-Aids?
Assistant: Over in Aisle 8. *guy goes to aisle 8 and comes back*
Guy: I'm looking for something that you tape to the back of your heel to protect it from forming blisters.
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STOP. What do you think of when you think of shoes and blisters and protection? Most of the time when I deal with this in the store the majority of people are looking for protection from their pretty high-heels.
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Maybe I stopped thinking for a second, but I blurted something out.
Me: Is this for high-heels?
Guy: No, it's for leather shoes.
Me: OHh...*understood* okay, there's something called moleskin that you can use. *I look up from checking my prescription and see that the guy looks like he could murder me. Holy crap*.
Guy: THAT WAS ***NOT*** FUNNY. *deathstare* That was REALLY NOT FUNNY.
At this point I'm kind of shocked that I've managed to offend someone in such a short period of time.
Me: Oh, sorry, usually people who often ask are asking about high heels and I thought maybe you were asking for a friend.
Guy: THAT WAS ***NOT*** FUNNY. (No one was laughing.) WHAT IS YOUR NAME?!?! TELL ME YOUR NAME NOW.
Me: *I tell the guy his name while he stomps off*
So apparently this guy was really pissed and I was shocked that I managed to imply something horrible in his eyes...that he was a drag queen? ...Liked women's shoes? ...WORE women's heels?
I looked at my assistant who was there and asked "Did I say something REALLY wrong? I am kinda shocked" and he was like "Oh Man. That guy was overly sensitive, lol."
I've been thinking about this conversation all night feeling quite bothered, and now I have to really work on modifying my future behaviour so that the 1% of the population that will get seriously offended will not be as likely to get seriously offended. I should've probably asked "Is this for you? What kind of problem with shoes are you having?". Being that I already feel like I talk too much, this is going to be an extra 9 words compared to asking "is this for high-heels?".
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